Terms and Conditions

Hotel standard Check-In time: 14:00 Hrs, and Check out time: 12:00 Hrs. The room may not guarantee early check-in unless pre-reserved from the previous night. Late check-out after 12:00 HRS is chargeable and subject to availability. On failure of the guest to vacate the room on expiry of the check-out time mentioned in the confirmation voucher, management shall have the right to remove the guest and his/her belongings from the assigned rooms. Outside food & beverage is not allowed. Pets are not allowed inside the hotel. For the check In the process, identification is mandatory like NID/Passport/Driving License. Bills must be settled on a presentation by cash or credit card In case of a Bill to the Company guest needs to sign the bills. Personal cheques will not be accepted. Visitors are not allowed room without submission of valid identification to the front desk. The hotel will not be responsible for any valuables left by the guest in the guest room or accept any liability for loss incurred during their stay. Storing articles of a combustible or hazardous nature in the guest room is strictly prohibited Guests will be held responsible for any loss or damage to the hotel property caused by themselves, their friends, or any person for whom they are responsible. The hotel has full authority to deduct all charges consumed or chargeable to the guest from the authorized payment mode before or after departure. Guests are requested to observe the government of Bangladesh's rules and regulations which are enforced from time to time for registration, alcoholic drinks, firearms, etc. The management reserves to itself the right to add or amend any of the above terms, conditions, and rules without prior notification. On premium dates like Eid Holiday/ Durga Puja/ Christmas Holiday/ Long Gov’t holiday/ event dates, and Group Booking cancellation policy remains Non-cancellable and Non -refundable. All guest rooms are non-smoking. Smoking is allowed only at Hotel’s designated area. There is a charge of US$ 25 for smoking in the room for deodorizing.